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Medical Management Onsite Classroom Training Sample Agenda

Day 1

0700 - 0730

Registration and Set-Up

0730 - 0810

Welcome, Pre-Course Activities and Introductions

0810 - 0840

A Wounded Warrior Perspective on Care Coordination

0840 - 0850

Break

0850 - 0930

Medical Management Overview and Utilization Management

0930 - 0935

Break

0935 - 1035

Disease Management

1035 – 1045

Break

1045 - 1130

Population Health

1130 - 1230

Lunch

1230 - 1330

Veterans Health Administration

1330 - 1340

Break

1340 - 1410

Case Management Data Capture

1410 - 1455

Patient Centered Medical Home

1455 - 1500

Q&A / Wrap-Up / Evaluations

Day 2

0720 - 0730

Sign-In and Welcome

0730 - 0830

Clinical Applications and Corporate Data

0830 - 0840

Break

0840 - 0940

Clinical Applications and Corporate Data (Con’t)

0940- 0950

Break

0950 - 1050

Behavioral Health Issues in Case Management / Special Needs

1050 – 1100

Break

1100 – 1145

Overview of Financial Efficiency & Business Case Analyses

1145 – 1245

Lunch

1245 – 1345

An Effective Medical Management Model UM Focus

1345 - 1355

Break

1355 - 1445

An Effective Medical Management Model CM Focus

1455 – 1500

Q&A / Wrap-Up / Evaluations

Day 3

0720 - 0730

Sign-In and Set-Up

0730 - 0830

TRICARE Operations Center (TOC)

0830 - 0840

Break

0840 - 0955

Military Health System Business Planning

0955 - 1000

Break

1000 - 1030

Success Stories from Around the MHS

1030 - 1130

TRICARE Regional Office Overview

1130 - 1230

Lunch

1230 - 1330

Managed Care Support Contractor Special Topics

1330 - 1340

Break

1340 - 1440

Managed Care Support Contractor Special Topics

1440 - 1445

Q&A / Post-Course Activities / Evaluations

Day 4

0720 - 0730

Sign-In and Welcome

0730 - 0830

Milliman Ambulatory Care Guidelines

0830 - 0840

Break

0840 - 0940

Milliman Ambulatory Care Guidelines (Con’t)

0940 - 0950

Break

0950 - 1050

McKesson/InterQual

1050 - 1100

Break

1100 - 1200

McKesson/InterQual (Con’t)

1200 - 1205

Break

1205 - 1235

Disability Evaluation System

1235 - 1240

Q&A / Wrap-Up / Evaluations