Remote Counseling Program

Under a subcontract with Inverness Technologies, New Editions provided research support to assess the value of remote counseling services for veterans with service-connected disabilities to help them obtain, maintain, or retain employment, or live independently. New Editions reviewed the existing body of literature on the types of remote counseling techniques currently used in the private and public sectors, and completed a cost-benefit analysis of remote counseling in rural areas. The goal of the study was to determine whether remote counseling enabled by technological solutions (video and audio) will support the timely provision of services and positive outcomes for veterans with service-connected disabilities, in 57 Veteran Affairs Regional Offices.